Thursday, April 23, 2009

Crossword in the crosshairs

We had a technical problem today with our Crossword puzzle.
The far right column of the puzzle was missing, and some puzzle fans, understandably, were not happy.
Here's what happened:
We have a new wire service providing our crossword puzzles. (The old crossword was discontinued.) On occasion, the new puzzle doesn't quite fit properly in the space that's reserved for it, which led to the missing column in today's paper.
Fortunately, there's a computer function that allows us to manually re-size the puzzle to make it fit properly, and that will be done in the future. This step wasn't necessary with the old puzzle because it automatically re-sized itself to fit in the alloted space, and only recently did we discover that re-sizing will sometimes be necessary with the new puzzle.
We apologize for the inconvenience, and will try to prevent it in the future.
Thank you for your patience.